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Building Business Relationships with Negotiation

TítolBuilding Business Relationships with Negotiation
Publication TypeConference Paper
Year of Publication2007
AuthorsDebenham J [1], Sierra C [2]
Conference NameE-Commerce and Web Technologies, Lecture Notes in Computer Science
VolumeVolume 465
Paginació119-128
Resum

Successful negotiators prepare by determining their position along five dimensions. We introduce a negotiation model based on these dimensions and on two primitive concepts: intimacy (degree of closeness) and balance (degree of fairness). The intimacy is a pair of matrices that evaluate both an agent’s contribution to the relationship and its opponent’s contribution each from an information view and from a utilitarian view. The balance is the difference between these matrices. A relationship strategy maintains a target intimacy for each relationship that an agent would like the relationship to move towards in future. The negotiation strategy maintains a set of Options that are in-line with the current intimacy level, and then tactics wrap the Options in argumentation with the aim of attaining a successful deal and manipulating the successive negotiation balances towards the target intimacy.

URLhttp://www.springerlink.com/content/44m8v382v2416668/ [3]

Source URL: http://iiia.csic.es/ca/node/54866

Enllaços
[1] http://iiia.csic.es/ca/staff/john-debenham
[2] http://iiia.csic.es/ca/staff/carles-sierra
[3] http://www.springerlink.com/content/44m8v382v2416668/